The experience of working with Mid-Ohio Generators provided an opportunity to encounter an exemplary business. Following my research of brands of generators and providers, I selected Mid-Ohio. My initial contact with Becky, followed by a home visit by Kevin, provided strong evidence that your company’s statement “With our expertise and commitment to customer satisfaction, we bring peace of mind to families who want the security of a dependable backup power source.” During the home visitation, Kevin, willing to listen to our questions, explored a number of options for generator placement. Settling on three (3) locations, he later provided us a quote for each location and generator size. His work again demonstrated that customer satisfaction was a priority!

Then it was time for installation! Brandon and Jacob arrived at my home and introduced themselves, promptly moving to examine the work site. Soon, other members of the installation team, led by Jeff, arrived and proceeded to the worksite. Because the trench was close to the home foundation, the team began the work of hand digging a trench for the gas and power lines. As work progressed, these professionals demonstrated: skill, thoroughness, care for the exterior of our home, personal strength, detail, positive countenance, and teamwork. My wife and I could not have been more pleased. During the entire installation process, I was regularly kept updated of all work! And, the project was completed by sending me a thank-you card for my business.
Although I have not experienced a power outage as of this writing, I trust that the back-up power will be there given the warranty and integrity of Mid-Ohio!

While this letter is unsolicited, I deemed it very important to send a letter of commendation. Many vendors who have performed work at my home over the many years failed in comparison to the workmanship of Mid-Ohio Generators Family

Everything from the estimate process through the installation process was thorough, polite, and professional. The guys arrived right on time, and were in and out in record time. Mid Ohio Generators kept me in the loop every step of the way. I couldn't be happier with my experience. I consider this purchase an investment in my home's overall value; as well as my peace of mind (priceless)!! Thanks guys for making me feel safer in my home.

My wife and I had a Generac installed by Mid-Ohio Generators, very great people to work well with from start to finish.